The Non-Voice Promotional Campaign is a dedicated digital outreach and engagement process designed to assist US business organizations in expanding their market footprint. Agents manage L1 environments to generate verified inquiries, discover channel partners, and identify prospective vendors using digital communication platforms. The workflow excludes voice dialing, focusing instead on multi-channel messaging and targeted online engagement.
Available Campaign Deployment Models
- In-House Model (Self-Drive): Managed entirely by your internal center team and infrastructure. Retain direct control over dialing, live customer billing, and daily revenue realizations without client-side approvals.
- Client-Hosted Model (Turnkey): Executed directly under the client’s infrastructure, dialer systems, and management protocols, ideal for centers seeking pre-configured call routing and direct SLA management.
Operational Parameters
- Process Type: Non-Voice B2B.
- Core Activities: Digital engagement across social media platforms, industry blogs, forums, direct email campaigns, SMS outreach, live chat, and marketing content refinement.
- Shift Timings: 10:00 PM to 06:00 AM IST.
- Working Schedule: Night shift aligned with standard US business communication windows.
- Seat Capacity: Minimum 10 seats, scalable to match the center’s floor capacity.
Commercial Terms & Payout Structure
- Payout Rate: USD $600 per seat per month (subject to standard operational productivity).
- Payment Frequency: Fortnightly settlement cycle (paid every two weeks).
- Contract Tenure: 11-month formal agreement.
Technical Infrastructure & Deliverables
- Provided Resources: Lead trackers, management portals, and comprehensive online training provided directly by the client.
- Center Requirements: Systems with standard configurations, reliable high-speed internet connectivity, and standard IT infrastructure required to sustain daily operations.
- Skill Requirements: Strong written English communication, digital platform familiarity, and consistent daily output.
- Active Reference Centers Available: Connect directly with currently operating center partners or arrange a live floor walkthrough to verify daily call flows, software uptime, and payout execution prior to sign-up.
Key Campaign Advantages
- Pure non-voice delivery eliminating phone anxiety, telephony infrastructure costs, and accent barriers.
- Guaranteed seat-based monthly billing model providing stable revenue projections.
- Predictable fortnightly payment frequency to support floor cash flow.